Churches in Ireland, Connecting In Christ

Irish Council of Churches Irish Inter-Church Meeting


Christian Aid Seek to Recruit Finance & Admin Assistant

Christian Aid Ireland


Salary (full time):£17,000

Type of contract:Permanent

Contracted hours:35

Location:Belfast, Ireland

Closing date:6 July 2017

Interview date:19 July 2017

Christian Aid Ireland is an international aid and development agency, working with local partners in over 40 countries worldwide. Our vision is to end poverty. We believe in tackling the root causes of poverty, not just the symptoms. We believe that the world can and must be changed so that there is equality, dignity and freedom for all. We are driven to make this change happen and to inspire others to help make it happen.

They are looking for an Finance and Administrative Assistant who can help them do that. This is an exciting opportunity to make a difference.

About the role

Based in the Belfast Finance team, this role supports the Finance and Church & Community Teams in the following areas of supporter services: supporter enquiries, opening and processing of incoming and outgoing post in accordance with existing procedures and the banking of income, ensuring that an excellent level of service is provided to Christian Aid’s supporters who are making donations. The role holder will take responsibility for ensuring that donations are recorded and thanked promptly and professionally and that supporters’ details and wishes are accurately recorded on Christian Aid’s supporter database. The post holder will be expected to handle telephone enquiries for all staff members in Belfast and to ensure that the phones and reception are covered during office hours. The role reports to the Accountant and works closely with both the Finance Team and the Church & Community Team. This role will interact with approximately 12 staff and volunteers in the Belfast office as part of their reception and general office duties.

About you

The following is essential:

  • Educated to GCSE level (including Maths and English), or equivalent
  • Administrative experience in a customer/supporter care environment.
  • Experience communicating with supporters whether face–to–face or by telephone, email and letter.
  • Excellent MS Office especially excel, high level of computer literacy and numeracy skills.
  • Experience of data entry skills and maintaining of records.
  • Access to a car.

The followings are desirable:

  • Experience working within the Charitable sector
  • Relevant experience of working with a customer or supporter database system.   

Further information

This role requires applicants to have the right to work in the country where this position is based.

We value diversity and aspire to reflect this in its workforce. We welcome applications from people from all sections of the community, irrespective of race, colour, gender, age, disability, sexual orientation, religion or belief.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

Competency questions

As part of your application you will be asked to demonstrate your suitability by giving answers to the following questions:

Build partnerships: Please describe a situation where you worked in a reliable, helpful and co–operative way with all colleagues and provided help to others without needing to be asked.

Communicate effectively: Please describe a situation when you have had to explain things simply and in a different way if someone appears not to have understood.

Realise potential: Please describe a situation where you have asked for information and advice to address your own knowledge and skills gap in order to learn.

For more information and to apply for this post, please visit the Christian Aid website.